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The estimated delivery time will differ with each order. Typically, we take around 15 to 20 business days to deliver an order for our ready-to-wear lines.
Anju Modi wedding couture is made-to-order and takes 60 to 75 days for delivery, depending on the garment’s style and your location.
Sometimes, delivery time is subject to factors beyond our control, including but not limited to, unexpected travel delays from our courier partners due to weather conditions or any political disruptions or strikes. We promise to keep you updated at every step.
DEFENCE COLONY, NEW DELHI
D-32, Defence Colony,
New Delhi - 110024
Contact Person - Pankaj
Phone - +91 9971930444
BANJARA HILLS, HYDERABAD
Plot # 8-2-601/p/15/, Banjara Hills,
Road #10, Hyderabad - 500034
Contact Person - Madhuri
Phone - +91 9398089015
As a policy, our courier partners will always call you before delivery to check your availability. However, in case the order arrives when you are not available, it will be re-dispatched after your confirmation.
Our delivery partner will get in touch with you to reschedule your delivery. A maximum of three attempts will be made to deliver order at the given shipping address, failing which the order will be sent back to our warehouse facility in Noida. Our Customer Care Team will then get in touch with you to understand the issue and help find a solution
You can start tracking your order as soon as it has been shipped out. An email will be sent to you with the tracking details, all you need to do is visit our courier partner’s website and track the journey of your order in real time!
In the unlikely event that the product you received is not what you ordered, please contact our Customer Care Team within 24 hours of delivery.
They will help arrange for a reverse pick-up and ensure the correct order is delivered to you at the earliest.
We want you to love what you purchase, but if something isn’t right do let us know.
In the unlikely event that something you ordered from anjumodi.com is damaged or defective, or if the product delivered is different from what you had expected in size or style, you may return the product. Please ensure the product is unused and in the same condition as you received it with original invoice, and in its original packaging. Please return the product within 14 days from the date on which your order was delivered
Please note we do not accept returns for international orders. Also we do not accept returns for made-to-order items and accessories, unless it is a quality defect.
Furthermore, all returns are subject to quality check at our end. Once the return is confirmed, you will be offered an exchange or refund as per the eligibility of your order. In the case of a refund, the amount will be credited to your account within 7 business days.
A refund is offered only on merchandise sold at maximum retail price, without any discount.
In special cases, a refund is provided irrespective of the type of purchase when:
- The order is cancelled prior to dispatch due to unavailability.
- The product is returned due to a quality defect
As soon as your order return or cancellation is confirmed, the refund amount is credited to your initial payment account within 7 working days.
No, we do not offer reverse order pick-up. Any return is to be shipped by you on your own responsibility. Please share courier name and tracking number with us once you have dispatched the product in order to confirm receipt at our end.
We do not accept returns on international orders. Please contact our Customer Care for further assistance.
You can drop a return/exchange at any of Anju modi store along with original invoice.
You can exchange your order at store against merchandise available on location. If you are looking for a particular style or size in exchange, we recommend contacting our Customer Care prior to your visit so our team can ensure availability at store.
Please note no refunds are done at store.